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Friday, July 1, 2022

MasterChat Episode #14: Sustainability in the Channel

Climate Change. Environmental Impact. Carbon Footprint. Sustainability. These are some buzz words that we hear often. Most people agree that something has to be done. Many experts already know why, what,...

MasterChat Episode #13: Why Diversity Matters in Your Business?

Our special guest was Glynis Devine. An absolution expert on women leadership and diversity challenges in the workplace. If you want to understand the why and how to get this right,...

MasterChat Episode #12: Selling your MSP Business

Selling your MSP Business is not something that is easy to do. It takes a lot of preparation and planning well in advance (years) if you want to get top dollar....

MasterChat Episode #11: Modern Market Research

Why do any Market Research at all? Well, you don’t have to and just go with your gut feeling. That can work so long as your gut syncs with the buyers....

MasterChat Episode #10: Why peer groups matter?

Why peer-groups matter to MSPs? You can ask anyone who is a member of a peer-group and they will probably tell you it ie one of the most important things they...

MasterChat Episode #9: Hiring and Retaining Staff

Most channel partners (and vendors) tell us that hiring new staff is a big challenge. One MSP told me that have 62 positions currently unfilled. It seems like many companies are...

MasterChat Episode #8: Work from Home

The future of work is everywhere - so what? In this MasterChat episode #8, we discussed some ways in which MSPs can leverage Work from Anywhere to help their clients get...

MasterChat Episode #7: Measuring your MSP’s Best Practices

All MSPs understand the basics of managed services. The challenge is how to scale and make more profits. The answer revolves around how good your best business practices measure up. Are...

MasterChat Episode #6: Levelling Up Digital Marketing for MSPs

There is no shortage of content and advice on digital marketing but what really matters to your success?  In this episode, we discussed 6 areas that can make or break your success. A...

MasterChat Episode #5: Social Selling

The plan was to talk about social or digital selling for MSPs. On the same day, we received an e-mail from a company that listed 5 pain points that MSPs have...