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Wednesday, August 20, 2025

MasterChat Episode #23: Boosting Your Cybersecurity Managed Services

Most Managed Service Providers must now protect their clients (as well as themselves) from cyberattacks. The requirements differ depending on the stage of their...

MasterChat Episode #22: The Dangers of Shadow IT to Cybersecurity

In most businesses, Shadow IT is responsible for 42 percent of the company's applications. In what ways does this affect your organization's security? The...

MasterChat Episode #13: Why Diversity Matters in Your Business?

Our special guest was Glynis Devine. An absolution expert on women leadership and diversity challenges in the workplace. If you want to understand the...

MasterChat Episode #21: Accelerating Growth of Managed Services

In this episode #21 of MasterChat, Julian Lee, Randal Wark and Neil Jeffery spoke with special guest speaker Len DiCostanzo from MSP ToolKIT about...

MasterChat Episode #3: Expanding Managed Services

We talked about several ways in which an MSP can easily expand their Managed Services. With so much technology on the market, the options...

MasterChat Episode #14: Sustainability in the Channel

Climate Change. Environmental Impact. Carbon Footprint. Sustainability. These are some buzz words that we hear often. Most people agree that something has to be...

MasterChat Episode #5: Social Selling

The plan was to talk about social or digital selling for MSPs. On the same day, we received an e-mail from a company that...

MasterChat Episode #11: Modern Market Research

Why do any Market Research at all? Well, you don’t have to and just go with your gut feeling. That can work so long...

MasterChat Episode #4: Nailing Cyber Security

Every MSP must be offering some level of cyber security protection service to their customers. Whatever technology stack you offer is entirely up to...

MasterChat Episode #12: Selling your MSP Business

Selling your MSP Business is not something that is easy to do. It takes a lot of preparation and planning well in advance (years)...