Sherweb has launched an early adoption program for its all-in-one IT service management (ITSM) solution, C2 MSP. This exclusive, customizable solution was developed specifically to help streamline and automate cloud business operations, simplifying the delivery of managed IT services and improving partners’ end-client experience.
C2 MSP offers a tailored, fully integrated ticketing solution and a self-service portal to centralize all customer requests, designed to stop manual management and help partners automate their business workflows, improving overall operational efficiency.
“C2 MSP is a modern and simple ITSM that automates, standardizes, documents and tracks all of an MSPs time-consuming tasks, without having to hire more staff. Saving our partners time and money, allowing them to focus on their business,” said Matthew Cassar, Sherweb’s Co-CEO.
“This is unlike other solutions as it isn’t just for mid-large businesses, any sized MSP can have success with it. It’s affordable and really fast to implement, and with its open API architecture it can seamlessly integrate into all business operations. We’re always looking for new ways in which we can better support our partners growth. We want to empower them with our diversified portfolio and services to improve their offering, and C2 MSP does just that.”
This new offering comes on the heels of a number of new service launches that the leading CSP has announced this year; a white-labeled MSP helpdesk and NOC service, as well as a series of cyber security services offered by its Office Protect solution to support Microsoft’s cloud-based applications.