Founded 18 years ago, Canada-based GMS Live Expert is a 24/7 100% North American Help Desk and NOC specifically designed for MSPs.  They are extremely flexible as they work within an MSP existing business, integrating with their own PSA, RMM and documentation.  Their onboarding is very detailed and takes about 30-45 days.  Cost can be per incident or per user.  It allows partners to offer exceptional and cost-effective support while allowing to refocus on more billable hours and lucrative projects.  Fore more information, please check their web site at or call 905-286-3800.