CrushBank is an AI Tool for the IT Support Desk.  It gathers all unstructured information from one single source for any IT support person to use.  The engine is a platform that you can search across all intellectual property whether it is in documentation management system or service ticket and surfacing with relevant answers.  CrushBank is launching the next generation of their product in September with a lot more features and capabilities on analytics, such as tickets can come in and the tone will determine its priority.  This is not a replacement for an IT person but this will rather increase productivity and organization.  Ar a cost of $99 per user, it is a very powerful way for MSPs to differentiate themselves to the people they do business with and to the people who work for them.  For more information, please visit