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Thursday, April 25, 2024

VARCoach Mark Eydman Discusses Customer Experience and Loyalty

The "what and how" you cultivate and nurture the customer experience will most likely determine the level and quality of the customers' loyalty to your company.

The First Step In Growing Your VAR or MSP Business (In The UK)

Every day, we see many VARs, MSPs, ITSPs and ISVs talking steps to build a bigger, better, stronger and smarter business. They understand that operating with best business practices is vital...

Introducing the Sales MasterClass Program by Shane Gibson

The Sales Masterclass Program brings world class B2B sales strategy and live training and mentoring to MSPs. It combines live online instruction with offline coaching and conferences that will build the revenue...

Corporate Coaching: Guiding Leaders In A Rapidly Evolving Workplace

“Coaching is unlocking a person’s potential to maximize their own performance. It is helping them to learn rather than teaching them.” – Timothy Gallwey This famous quote by Gallwey, author of The Inner...

AI in Coaching: Breaking Down Barriers or Building Walls?

It’s clear that AI, or artificial intelligence, is becoming increasingly prevalent across various industries and aspects of our daily lives. When we think of AI, we often associate it with innovation...

Randal Wark Explains Elite 300 Mastermind Program

The Elite 300 Mastermind Program is designed to help business owners to accelerate their business over one year.  It includes a combination of live events and virtual MasterMind Sessions.  It also...

Establishing Trust and Psychological Safety in the Workplace: 3 Strategies For Your Team

What is psychological safety? Amy Edmondson, an organizational behavioral scientist and professor at Harvard Business School first identified the concept of psychological safety in work teams back in 1999.  More recently she published...

Annual Strategic Planning: The Coach Approach

Having a strategic plan for your business is like having a compass when you go hiking in the woods. It’s like taking a map with you before you head off on...