The Shocking Reasons Behind a Company’s HR Failures
How painful for them, and how unnecessary. It seems that sometimes companies with fewer employees assume that they don’t need HR expertise. While the...
Future-Proof Your Organization: The Strategic Advantage of Training Managers in Coaching Skills
As the business world shifts, staying competitive isn’t getting any easier. In my conversations with organizations and managers, there’s a common theme: the key...
AI in Coaching: Breaking Down Barriers or Building Walls?
It’s clear that AI, or artificial intelligence, is becoming increasingly prevalent across various industries and aspects of our daily lives. When we think of...
Leadership Coaching Programs: How To Get The 3-Legged Stool Of Success Working For You
Nobody likes a wobbly stool. And when it comes to the three-legged variety, it’s essential that each leg holds up its end of the...
Introducing a Book on Soft Selling Skills to Enhance MSPs’ Closing Rates
Julian introduced Evgeniy Kharam and his new book, "Architecting Success: The Art of Soft Skills in Sales" which focuses on the importance of effective...
TetraNoodle: The Digital Twin Blueprint
Manuj Aggarwal, Founder of TetraNoodle Technologies, unveiled a transformative five-step framework for adopting Digital Twins as "thinking partners." Moving beyond simple automation, these digital...
MasterChat Episode #5: Social Selling
The plan was to talk about social or digital selling for MSPs. On the same day, we received an e-mail from a company that...
Business Leadership in Times of Crisis
Tara Landes is the President and Founder of Bellrock Benchmarking Inc. She has worked directly with the leaders and management of dozens of enterprises...
Update Interview with Channelwise’s Kathryn Rose
Kathryn talked about the recent launch of the Channel Marketing Association, aimed at fostering connections among channel marketers and sharing best practices, setting the...
Using deserved Customer Loyalty to drive Business Success
By Mark Eydman
One simple model suggests that Loyalty is a behaviour exhibited by Customers built upon the feeling of Satisfaction that accumulates through interactions...
