Interview with Shane Gibson at ChannelNext East 2018
Shane Gibson is an international speaker, sales trainer, and author on social media marketing, social selling and sales performance. He has spoken to over...
MasterChat Episode #9: Hiring and Retaining Staff
Most channel partners (and vendors) tell us that hiring new staff is a big challenge. One MSP told me that have 62 positions currently...
MasterChat Episode #11: Modern Market Research
Why do any Market Research at all? Well, you don’t have to and just go with your gut feeling. That can work so long...
Establishing Trust and Psychological Safety in the Workplace: 3 Strategies For Your Team
What is psychological safety?
Amy Edmondson, an organizational behavioral scientist and professor at Harvard Business School first identified the concept of psychological safety in work...
MasterChat Episode #13: Why Diversity Matters in Your Business?
Our special guest was Glynis Devine. An absolution expert on women leadership and diversity challenges in the workplace. If you want to understand the...
Essential Coaching Skills for Managers: Leading Teams to Peak Performance
In today’s workplaces, leadership is undergoing a significant transformation. Gone are the days of rigid top-down control—instead, managers and leaders are embracing collaborative and...
Meet Growth Finder Pro at ChannelNext Central 2022
On June 2nd in Toronto, Marguerite Fleming will offer a masterclass at ChannelNEXT. Why should every MSP in the area (or Canada) take a...
Why Customer Loyalty Matters Now More Than Ever
Customer loyalty is always important to every business. Without it, a business will eventually fail. However, depending on the business and the economic conditions,...
Effective Internal Coaching: Foster An Environment For Success
Your company’s greatest assets are its employees. However, even the most talented and dedicated team members may not know how to bring their best...
