Interview with Shane Gibson at ChannelNext East 2018
Shane Gibson is an international speaker, sales trainer, and author on social media marketing, social selling and sales performance. He has spoken to over...
VARCoach Mark Eydman Discusses Customer Experience and Loyalty
The "what and how" you cultivate and nurture the customer experience will most likely determine the level and quality of the customers' loyalty to...
Manager Coaching for the HR Coach: 4 Effective Strategies for Success
As an HR coach or leader, have you heard that there is a movement to democratize coaching?
Democratized coaching means that coaching is moving away...
TetraNoodle: The Impact of AI on Team Dynamics and Productivity
Manuj Aggarwal, Founder of TetraNoodle Technologies, talked about the integration of AI within Managed Service Providers (MSPs) and the opportunities it presents for enhancing...
How Do Vendors Improve The Business Skills Of Their Partners
Vendors always talk a good game when it comes to supporting their partners, but mostly when you look closer, it feels more like an infomercial with limited actual...
Top Business Authors Release New Book “Real Results in a Virtual Economy – How...
"Real Results in a Virtual Economy – How to Future-Proof Your Business" was launched globally on January 7th 2021. The book is authored by...
Randal Wark Discusses Strategy of Implementing Best Practices
Channel partners need to work on their best business practices. Unfortunately, they get caught up in day to day activities. This is why our...
MasterChat Episode #7: Measuring your MSP’s Best Practices
All MSPs understand the basics of managed services. The challenge is how to scale and make more profits. The answer revolves around how good...
Establishing Trust and Psychological Safety in the Workplace: 3 Strategies For Your Team
What is psychological safety?
Amy Edmondson, an organizational behavioral scientist and professor at Harvard Business School first identified the concept of psychological safety in work...
