Interview with AI Expert Kris Krüg at ChannelNext Central 2025

Guest: Kris Krüg, Human++. AI/Human Interface Engineer | Founder, TheUpgrade.ai | Host, CBC’s Sandboxing AI | BC + AI Ecosystem |  Kris addressed the challenges and...

Come Experience Mastermind Groups at ChannelNext West 2025

Significant changes will be coming at the next ChannelNext event in Calgary, from October 23-24, with pre- and post-event AI training on October 22...

Using deserved Customer Loyalty to drive Business Success

By Mark Eydman One simple model suggests that Loyalty is a behaviour exhibited by Customers built upon the feeling of Satisfaction that accumulates through interactions...

ChannelNEXT East 2022 Masterclass: Attracting and Retaining Top Talent – It’s a People’s Problem

Most MSPs are challenged in hiring and retaining the right talent. Job openings are everywhere; Employers are competing for talent like never before. Five of...

Annual Strategic Planning: The Coach Approach

Having a strategic plan for your business is like having a compass when you go hiking in the woods. It’s like taking a map...

The TSP Advisory: Assessment for Business Transformation

James Davis of The TSP Advisory, talked about the challenges Managed Service Providers (MSPs) face in transitioning from a reactive break-fix model to a...

MasterChat Episode #14: Sustainability in the Channel

Climate Change. Environmental Impact. Carbon Footprint. Sustainability. These are some buzz words that we hear often. Most people agree that something has to be...

Julian Lee and Marc Gordon discuss navigating the pandemic

TOGETHER WE CAN HELP EVERY BUSINESS, EVERYWHERE. Listen to our webcast with Marc Gordon.  He has produced free videos to help businesses take a breath...

Bugcrowd: Leadership Transitions in Organizations

Guest: Dave Gerry, CEO of Bugcrowd Dave is no stranger to navigating major transitions. After joining Bugcrowd as COO in 2022 and quickly stepping into the...