Why Customer Loyalty Matters Now More Than Ever
Customer loyalty is always important to every business. Without it, a business will eventually fail. However, depending on the business and the economic conditions,...
UK Channel Business Coach talks about the sales challenge facing VARs and MSPs
In my recent interview with Paul Lloyd, we talked about some of the fundamental hurdles facing channel partners and the consequences of not doing...
Equipping Managers for Mental Well-being: Why Coach Training Is Needed Now More Than Ever
Have you noticed a rising demand for mental well-being support at work?
With mental well-being at the forefront of workplace challenges, it’s no surprise that...
Four Tactics to Improve Employee Retention
By Tara Landes
Ask a leader what the most valuable part of their company is and they almost always say, “the people.” The best companies...
Dante Group: The Importance of People in Business Success
Guests: Likky Lavji and Beata Jirava
The discussion focused on revenue generation in the IT sector, emphasizing the balance between financial goals and emotional intelligence...
VARCoach Mark Eydman Discusses Customer Experience and Loyalty
The "what and how" you cultivate and nurture the customer experience will most likely determine the level and quality of the customers' loyalty to...
Intro to “Real Results in a Virtual Economy” Book
Learn about a new book that will help you to help your customers to go all-in with a digital first business transition. Dr. Denis Cauvier...
The First Step In Growing Your VAR or MSP Business (In The UK)
Every day, we see many VARs, MSPs, ITSPs and ISVs talking steps to build a bigger, better, stronger and smarter business. They understand that...
MasterChat Episode #12: Selling your MSP Business
Selling your MSP Business is not something that is easy to do. It takes a lot of preparation and planning well in advance (years)...
TetraNoodle: The Impact of AI on Team Dynamics and Productivity
Manuj Aggarwal, Founder of TetraNoodle Technologies, talked about the integration of AI within Managed Service Providers (MSPs) and the opportunities it presents for enhancing...
