I Don’t Need Therapy, But I Do Need This: How Professional Coaches Supercharge Your...
It’s no secret that life can be challenging and confusing some of the time. From career choices to personal relationships, the path forward isn’t...
MasterChat Episode #7: Measuring your MSP’s Best Practices
All MSPs understand the basics of managed services. The challenge is how to scale and make more profits. The answer revolves around how good...
MasterChat Episode #9: Hiring and Retaining Staff
Most channel partners (and vendors) tell us that hiring new staff is a big challenge. One MSP told me that have 62 positions currently...
TetraNoodle: Future of AI and Its Impact on Human Intelligence
Manuj Aggarwal, Founder of TetraNoodle Technologies, addressed the growing interest in AI among Managed Service Providers (MSPs) and the urgency for them to adopt...
Coaching vs. Mentoring: What’s the Difference?
Have you ever heard your organization mention “coaching” and “mentoring” and wondered—are they really different?
Lately, there’s been a growing buzz around these two approaches,...
Interview with Sales Coach Rick Lambert at ChannelNext Central 2025
Guest: Rick Lambert, Digital Marketing Strategist, Founder & CEO of IN2communications
During his presentation at ChannelNext, Rick highlighted the sales and marketing challenges faced by Managed Service Providers (MSPs)...
Meet Growth Finder Pro at ChannelNext Central 2022
On June 2nd in Toronto, Marguerite Fleming will offer a masterclass at ChannelNEXT. Why should every MSP in the area (or Canada) take a...
MasterChat Episode #6: Levelling Up Digital Marketing for MSPs
There is no shortage of content and advice on digital marketing but what really matters to your success?
In this episode, we discussed 6 areas...
Coaching at Every Level: Practical Steps for Shaping a Coaching Culture in Your Organization
Creating a coaching culture isn’t just a one-time project—it’s about transforming how people connect, communicate, and grow over time. In our previous blog Creating A...
MasterChat Episode #12: Selling your MSP Business
Selling your MSP Business is not something that is easy to do. It takes a lot of preparation and planning well in advance (years)...















