Masterminds meet up to solve channel issues

ESTEREL, QUE. – At the ChannelNEXT East Conference, groups of channel partner executives got together with a business coach to discuss issues pertaining to...

Using deserved Customer Loyalty to drive Business Success

By Mark Eydman One simple model suggests that Loyalty is a behaviour exhibited by Customers built upon the feeling of Satisfaction that accumulates through interactions...

10 Steps To Giving Feedback That Is Well Received AND Sticks!

Has anyone ever said to you, “I need to give you some constructive criticism”? Did you feel yourself putting up your guard, even just a...

TetraNoodle: The Impact of AI on Team Dynamics and Productivity

Manuj Aggarwal, Founder of TetraNoodle Technologies, talked about the integration of AI within Managed Service Providers (MSPs) and the opportunities it presents for enhancing...

Annual Strategic Planning: The Coach Approach

Having a strategic plan for your business is like having a compass when you go hiking in the woods. It’s like taking a map...

A Model for Effective SMART Goal Setting for Team Leaders: The C3 Principle

Goal setting is at the core of leading a team, and it’s often the way leaders provide challenges, focus and motivation to their team....

Rick McCutcheon at ChannelNext West 2017

Rick McCutcheon discusses what partners can do to use tools like CRM, LinkedIn and other social media properties to give them better exposure in...

TetraNoodle: AI Integration in Personal Development

Manuj Aggarwal, Founder of TetraNoodle Technologies, talked about the implications of AI in mental health and business, expressing concerns about AI platforms like ChatGPT...

Webinar : Sales Transformation, Building, and Running an Effective Sales Organisation

The biggest challenge facing the MSP community is moving from owner seller to a sales organisation. What makes a successful sales business and what...