Using deserved Customer Loyalty to drive Business Success
By Mark Eydman
One simple model suggests that Loyalty is a behaviour exhibited by Customers built upon the feeling of Satisfaction that accumulates through interactions...
How to Build KPIs that Align with Partner Goals
Rich Fowler, Channel Partner Manager, at k-ecommerce, is a seasoned channel strategist with 25+ years of experience developing global partner programs.
Rich emphasized the importance of...
Corporate Coaching: Guiding Leaders In A Rapidly Evolving Workplace
“Coaching is unlocking a person’s potential to maximize their own performance. It is helping them to learn rather than teaching them.” – Timothy Gallwey
This...
The Path to Building a Thriving Coaching Business: Strategies for Quick Growth
I field many questions in our weekly AMA calls where coaches and aspiring coaches can ask me anything about coaching. One of the most...
MasterChat Episode #2: Tools for MSPs
There are MANY experts or organizations that help MSPs that we support. We recommend to leverage several to reach your goals. It’s one reason...
MasterChat Episode #13: Why Diversity Matters in Your Business?
Our special guest was Glynis Devine. An absolution expert on women leadership and diversity challenges in the workplace. If you want to understand the...
Some Sound Advice for MSPs and VARs from Three Business Coaches at a Recent...
It took us many years to build a solid network of qualified independent business coaches who specializes in the IT industry (and the building...
Come Experience Mastermind Groups at ChannelNext West 2025
Significant changes will be coming at the next ChannelNext event in Calgary, from October 23-24, with pre- and post-event AI training on October 22...
Rick McCutcheon at ChannelNext West 2017
Rick McCutcheon discusses what partners can do to use tools like CRM, LinkedIn and other social media properties to give them better exposure in...
MasterChat Episode #14: Sustainability in the Channel
Climate Change. Environmental Impact. Carbon Footprint. Sustainability. These are some buzz words that we hear often. Most people agree that something has to be...
