ServQuik: an AI Customer Service Agent to Engage

Ashar Baig, CEO of ServQuik, talks about the recent launch of the company's AI-powered customer service representative -- called the ServQuik CSR Agent.  ServQuik, an...

HP Takes Al Leadership To The Next Level

HP introduced two new innovations — the world’s highest performance AI PC and the first integration of a trust framework into an AI model development...

Zoho Corporation Announces Zia Agents; AI Platform Supporting Autonomous Agents Across Organization’s Broad Portfolio

Zoho Corporation expands the scope of Zia with the announcement of Zia Agents, Agent Studio, and Agent Marketplace. Together, these solutions empower enterprises to access, build, and...

Interview with Access Group at Ingram Micro ONE 2025

Mark Sutor, President of Access Group, long-established Canadian VAR and MSP that has been providing technology solutions to businesses for over 25 years. Mark presented...

Artificial Intelligence: Help or Hinderance?

Business and vendors of all sizes are starting to embrace artificial intelligence and machine learning. We explore the impact of AI/ML both the good...

Skyhawk Security: AI in Enhancing Cybersecurity and Reducing Alert Noise

Skyhawk Security is shifting to a 100% channel-first strategy to help companies secure that investment. 20-year industry veteran Jennifer Duman is their new Channel...

Robots take centre stage in first news out of re: Invent

AWS announced its increasing focus on robotics technologies for the first two announcements of the conference: The new AWS Robotics Startup Accelerator announced by...

Ignitho Helps Drive Adoption of AI-enabled Customer Data Platforms

Ignitho, whose name is a composite of "igniting thought", provides AI led digital engineering solutions to help clients unlock the power of data and...

Ericsson enhances enterprise 5G portfolio with Generative AI Virtual Expert to simplify network operations

Ericsson announced the launch of its generative AI-based NetCloud Assistant (ANA). This next generation of ANA is a virtual expert designed to further simplify...

Wildix Accelerates Global Growth With Strategic C-Suite Appointments Following Record-Breaking H1

Wildix, the global pioneer in AI-powered announced three key leadership appointments, effective immediately. The moves continue the company’s long-term plan to scale execution, partner...