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Wednesday, November 19, 2025

FUN FACT: Merriam-Webster’s Word of the Year 2020 is…

‘Pandemic”. Check out the top 11 words that people looked up the most in 2020… Coronavirus Defund Mamba Kraken Quarantine Antebellum Schadenfreude  Asymptomatic Irregardless Icon ...

SMB IT Spend to Reach $1.4 Trillion According to Analysys Mason Forecast

A latest release of its SMB Technology Forecaster, Analysys Mason predicts that IT spending by SMBs will grow at a compound annual growth rate (CAGR) of 7.5%...

2025 Predictions from Threat Vulnerability Expert Joy Beland

Julian and Joy Beland from Summit 7 discussed the evolving landscape of cybersecurity, emphasizing the increasing visibility of nation-state cyber attacks and their potential...

2025 Predictions from Rob Rae

Another great interview with channel leader, Rob Rae, Corporate Vice President of Community and Ecosystems, at Pax8. Rob shared his positive outlook for 2024,...

Top 10 things to know as we approach the end of 2023

At the recent Canalys conference in Palm Springs, California, I heard that by 2025, most channel decision makers will be millennials. It’s sort of obvious as...

Gartner Says By 2020, Artificial Intelligence Will Create More Jobs Than It Eliminates

AI Will Create 2.3 Million Jobs in 2020, While Eliminating 1.8 Million 2020 will be a pivotal year in AI-related employment dynamics, according to Gartner,...

COVID Reshapes Traditional Customer Service

Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...

Study finds 3 out of 4 of mobile workers have new tech due to...

The pandemic shift has created major challenges for the mobile workforce, this ranges from your cable installation technician to your home healthcare worker. Whether it’s...

Carl West Discusses Current Challenges in UK Market

According to Carl West from GfK, people are being more cautious about their purchases, so consumer confidence is now at the lowest in the...

Julian Lee Discusses with Carl West of GfK

To put it mildly, consumer confidence is way down. The type of post COVID recovery is still all up in the air. Where she...