Julian Lee Discusses with Carl West of GfK

To put it mildly, consumer confidence is way down. The type of post COVID recovery is still all up in the air. Where she...

Poll from Robert Walters Find Companies in Toronto Still Face Lack of Talent

Toronto skills shortage: 22% increase in unfilled vacancies as city grapples with lack of talent 22% increase in unfilled job vacancies in Toronto  44% of firms...

Canada is the No. 1 overall

Canada is the No. 1 overall in the 2021 Best Countries Report. Canada also ranked No. 1 in quality of life and social purpose....

COVID Reshapes Traditional Customer Service

Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...

Communication: A Leader’s Role in Change Management

Some leaders shy away from communicating in the middle of a change initiative, particularly when the project is not proceeding as expected. Unfortunately, a...

Gartner Says Worldwide IT Spending Forecast to Grow 2.4 Percent in 2017

Worldwide IT spending is projected to total $3.5 trillion in 2017, a 2.4 percent increase from 2016, according to Gartner, Inc. This growth rate...

What’s the Future of the IT Channel?

It’s a question that most people working the channel have a passionate opinion about. After digesting all points of views and adding my perspectives...

Four Types Of Channel Partners

Roughly speaking, we could divide the current IT Channel into four main types. “I got this” type: These Channel partners have already invested and transformed their...

Cybersecurity is Top Priority for IT Pros in Ninth Annual Kaseya MSP Benchmark Survey

Kaseya, the leading provider of IT infrastructure management solutions for managed service providers (MSPs) and internal IT organizations, released the results of its 2020...

From implant chips to green web hosting, here’s what experts believe the future of...

The internet is an incredible thing, changing human existence over the past five decades and continuing to provide us with huge advancements each year....