Aptum Study: Various Cloud Environment Complexities are Causing IT Headaches

Aptum, a global provider of Managed Services and Advisory & Consulting Services, released part one of its annual Cloud Impact Study 2023 – Clear...

2025 Predictions from Canalys’ Jay McBain

Again this year, we interviewed Jay McBain, Chief Analyst – Channels, Partnerships & Ecosystems at Canalys about the past year and upcoming trends in the tech channel...

COVID Reshapes Traditional Customer Service

Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...

Jay McBain Discusses 2019/2020

My interview with Jay McBain was to be just a twenty minute chat about his thoughts on what happened in the channel this year...

FUN FACT: Merriam-Webster’s Word of the Year 2020 is…

‘Pandemic”. Check out the top 11 words that people looked up the most in 2020… Coronavirus Defund Mamba Kraken Quarantine Antebellum Schadenfreude  Asymptomatic Irregardless Icon ...

SMB IT Spend to Reach $1.4 Trillion According to Analysys Mason Forecast

A latest release of its SMB Technology Forecaster, Analysys Mason predicts that IT spending by SMBs will grow at a compound annual growth rate (CAGR) of 7.5%...

Alex Dow Presents National Cyber Threat Assessment Report

Cybersecurity Expert Alex Dow presented insights from the National Cyber Threat Assessment Report for 2025 and 2026, highlighting the exacerbation of cyber threats due...

Verge.io Survey Reveals VMware Customers’ Concerns

A recently conducted survey of hundreds of VMware customers sheds light on growing concerns they have about the state of the virtualization software and the...

Four Types Of Channel Partners

Roughly speaking, we could divide the current IT Channel into four main types. “I got this” type: These Channel partners have already invested and transformed their...

Carl West Discusses Current Challenges in UK Market

According to Carl West from GfK, people are being more cautious about their purchases, so consumer confidence is now at the lowest in the...