What’s the Future of the IT Channel?
It’s a question that most people working the channel have a passionate opinion about. After digesting all points of views and adding my perspectives...
2025 Predictions from Canalys’ Jay McBain
Again this year, we interviewed Jay McBain, Chief Analyst – Channels, Partnerships & Ecosystems at Canalys about the past year and upcoming trends in the tech channel...
COVID Reshapes Traditional Customer Service
Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...
New UK Survey Found 57% of Remote Working Civil Servants Had a Better Work-Life...
There are several research reports coming out on the good, bad and ugly of remote working over the pandemic. Here is one coming from...
Jay McBain Discusses 2019/2020
My interview with Jay McBain was to be just a twenty minute chat about his thoughts on what happened in the channel this year...
Discussion with OSF Digital on its 2023 Omnichannel Retail Index
We interviewed Rich Siefert, Sr. Consultant, OSF Digital and Kathy Kimple, Executive Director, Digital Strategy.
OSF Digital, an award-winning provider of digital transformation services to companies...
Verge.io Survey Reveals VMware Customers’ Concerns
A recently conducted survey of hundreds of VMware customers sheds light on growing concerns they have about the state of the virtualization software and the...
2019 Predictions from Forrester
Research shows that 70% of MSPs are looking for an exit in the next 5 years. 96% of them are not able to scale...
Julian Lee Discusses with Carl West of GfK
To put it mildly, consumer confidence is way down. The type of post COVID recovery is still all up in the air. Where she...
The New Mindset – Shift, Move or Bust
Wanna sell your MSP or VAR business? Now?
The biggest shift in our industry is happening as we speak, between working from home, cloud, cyber...
