Canada is the No. 1 overall

Canada is the No. 1 overall in the 2021 Best Countries Report. Canada also ranked No. 1 in quality of life and social purpose....

Poll from Robert Walters Find Companies in Toronto Still Face Lack of Talent

Toronto skills shortage: 22% increase in unfilled vacancies as city grapples with lack of talent 22% increase in unfilled job vacancies in Toronto  44% of firms...

Communication: A Leader’s Role in Change Management

Some leaders shy away from communicating in the middle of a change initiative, particularly when the project is not proceeding as expected. Unfortunately, a...

New UK Survey Found 57% of Remote Working Civil Servants Had a Better Work-Life...

There are several research reports coming out on the good, bad and ugly of remote working over the pandemic. Here is one coming from...

Discussion with OSF Digital on its 2023 Omnichannel Retail Index

We interviewed Rich Siefert, Sr. Consultant, OSF Digital and Kathy Kimple,  Executive Director, Digital Strategy. OSF Digital, an award-winning provider of digital transformation services to companies...

Current State of the Channel with Jay McBain

We have had the pleasure again to chat with Jay McBain, Chief Analyst at Canalys, on the current state of MSPs, with Jay providing...

2025 Predictions from Mark Scott

Mark Scott, is General Partner at Top Down Ventures and formerly founder and CEO of several ventures such as N-able and Fully Managed. During...

AI, Tariffs, and GDPR: The Channel’s Triple Threat in 2026

Julian sat down with Randal Wark and Paolo Del Nibletto to discuss the business climate in 2025, addressing the unpredictability of tariffs and its effects on corporate decision-making....

COVID Reshapes Traditional Customer Service

Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...

2025 Predictions from Threat Vulnerability Expert Joy Beland

Julian and Joy Beland from Summit 7 discussed the evolving landscape of cybersecurity, emphasizing the increasing visibility of nation-state cyber attacks and their potential...