What’s the Future of the IT Channel?

It’s a question that most people working the channel have a passionate opinion about. After digesting all points of views and adding my perspectives...

Julian Lee Discusses with Carl West of GfK

To put it mildly, consumer confidence is way down. The type of post COVID recovery is still all up in the air. Where she...

New UK Survey Found 57% of Remote Working Civil Servants Had a Better Work-Life...

There are several research reports coming out on the good, bad and ugly of remote working over the pandemic. Here is one coming from...

COVID Reshapes Traditional Customer Service

Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...

Four Types Of Channel Partners

Roughly speaking, we could divide the current IT Channel into four main types. “I got this” type: These Channel partners have already invested and transformed their...

Study finds 3 out of 4 of mobile workers have new tech due to...

The pandemic shift has created major challenges for the mobile workforce, this ranges from your cable installation technician to your home healthcare worker. Whether it’s...

Current State of the Channel with Jay McBain

We have had the pleasure again to chat with Jay McBain, Chief Analyst at Canalys, on the current state of MSPs, with Jay providing...

2025 Predictions from Threat Vulnerability Expert Joy Beland

Julian and Joy Beland from Summit 7 discussed the evolving landscape of cybersecurity, emphasizing the increasing visibility of nation-state cyber attacks and their potential...

Why did Jay McBain choose Canalys?

The general sense of resignation that is pervading the country is real. I, like many others, wrote and spoke about it several times. Many...

Canada is the No. 1 overall

Canada is the No. 1 overall in the 2021 Best Countries Report. Canada also ranked No. 1 in quality of life and social purpose....