FUN FACT: Merriam-Webster’s Word of the Year 2020 is…
‘Pandemic”. Check out the top 11 words that people looked up the most in 2020…
Coronavirus
Defund
Mamba
Kraken
Quarantine
Antebellum
Schadenfreude
Asymptomatic
Irregardless
Icon
...
New UK Survey Found 57% of Remote Working Civil Servants Had a Better Work-Life...
There are several research reports coming out on the good, bad and ugly of remote working over the pandemic. Here is one coming from...
COVID Reshapes Traditional Customer Service
Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...
2025 Predictions from Threat Vulnerability Expert Joy Beland
Julian and Joy Beland from Summit 7 discussed the evolving landscape of cybersecurity, emphasizing the increasing visibility of nation-state cyber attacks and their potential...
Communication: A Leader’s Role in Change Management
Some leaders shy away from communicating in the middle of a change initiative, particularly when the project is not proceeding as expected. Unfortunately, a...
From implant chips to green web hosting, here’s what experts believe the future of...
The internet is an incredible thing, changing human existence over the past five decades and continuing to provide us with huge advancements each year....
Four Types Of Channel Partners
Roughly speaking, we could divide the current IT Channel into four main types.
“I got this” type:
These Channel partners have already invested and transformed their...
SMB IT Spend to Reach $1.4 Trillion According to Analysys Mason Forecast
A latest release of its SMB Technology Forecaster, Analysys Mason predicts that IT spending by SMBs will grow at a compound annual growth rate (CAGR) of 7.5%...
Discussion with OSF Digital on its 2023 Omnichannel Retail Index
We interviewed Rich Siefert, Sr. Consultant, OSF Digital and Kathy Kimple, Executive Director, Digital Strategy.
OSF Digital, an award-winning provider of digital transformation services to companies...
Improving Success of Change Initiatives
The goal of change is to deliver whatever the desired outcome was that precipitated the change. No company implements a new software system just...
