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Friday, June 21, 2024

Verge.io Survey Reveals VMware Customers’ Concerns

A recently conducted survey of hundreds of VMware customers sheds light on growing concerns they have about the state of the virtualization software and the company behind it – ranging from rising...

Carl West from Research Company GfK Provides Insights in the UK Channel Market

There is no shortage of opinions in the technology World. Most have some level of truth, but would you bet your future on it? I know that our organization sorts through...

Study finds 3 out of 4 of mobile workers have new tech due to...

The pandemic shift has created major challenges for the mobile workforce, this ranges from your cable installation technician to your home healthcare worker. Whether it’s working longer hours, balancing childcare and work,...

Top 10 things to know as we approach the end of 2023

At the recent Canalys conference in Palm Springs, California, I heard that by 2025, most channel decision makers will be millennials. It’s sort of obvious as more people continue to retire, but what...

Carl West Discusses Current Challenges in UK Market

According to Carl West from GfK, people are being more cautious about their purchases, so consumer confidence is now at the lowest in the UK.  That translates into the work space...

Jay McBain Discusses 2019/2020

My interview with Jay McBain was to be just a twenty minute chat about his thoughts on what happened in the channel this year and what to look forward to in...

Cybersecurity is Top Priority for IT Pros in Ninth Annual Kaseya MSP Benchmark Survey

Kaseya, the leading provider of IT infrastructure management solutions for managed service providers (MSPs) and internal IT organizations, released the results of its 2020 MSP Benchmark Survey. The ninth annual survey...

COVID Reshapes Traditional Customer Service

Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers are resulting in increased consumer frustration and...

2019 Predictions from Forrester

Research shows that 70% of MSPs are looking for an exit in the next 5 years.  96% of them are not able to scale their business past 20 people. Security continues to...

New UK Survey Found 57% of Remote Working Civil Servants Had a Better Work-Life...

There are several research reports coming out on the good, bad and ugly of remote working over the pandemic. Here is one coming from SAP that has uncovered some positive benefits...