Study finds 3 out of 4 of mobile workers have new tech due to...
The pandemic shift has created major challenges for the mobile workforce, this ranges from your cable installation technician to your home healthcare worker.
Whether it’s...
Julian Lee Discusses with Carl West of GfK
To put it mildly, consumer confidence is way down. The type of post COVID recovery is still all up in the air. Where she...
FUN FACT: Merriam-Webster’s Word of the Year 2020 is…
‘Pandemic”. Check out the top 11 words that people looked up the most in 2020…
Coronavirus
Defund
Mamba
Kraken
Quarantine
Antebellum
Schadenfreude
Asymptomatic
Irregardless
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Improving Success of Change Initiatives
The goal of change is to deliver whatever the desired outcome was that precipitated the change. No company implements a new software system just...
Why did Jay McBain choose Canalys?
The general sense of resignation that is pervading the country is real. I, like many others, wrote and spoke about it several times. Many...
2025 Predictions from GoTo
Conversation with Michael Day, VP Global Partner Sales of GoTo, a company making IT and business communications easy, so its customers can do what...
Gartner Says By 2020, Artificial Intelligence Will Create More Jobs Than It Eliminates
AI Will Create 2.3 Million Jobs in 2020, While Eliminating 1.8 Million
2020 will be a pivotal year in AI-related employment dynamics, according to Gartner,...
The New Mindset – Shift, Move or Bust
Wanna sell your MSP or VAR business? Now?
The biggest shift in our industry is happening as we speak, between working from home, cloud, cyber...
2025 Predictions from Unified Communications Provider Wildix
Conversation with Jason Uslan, Global VP of Sales at Wildix a a global provider of unified communications solutions that enhance the efficiency and productivity...
COVID Reshapes Traditional Customer Service
Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...
