2025 Predictions from GoTo
Conversation with Michael Day, VP Global Partner Sales of GoTo, a company making IT and business communications easy, so its customers can do what...
Carl West from Research Company GfK Provides Insights in the UK Channel Market
There is no shortage of opinions in the technology World. Most have some level of truth, but would you bet your future on it?...
Top 10 things to know as we approach the end of 2023
At the recent Canalys conference in Palm Springs, California, I heard that by 2025, most channel decision makers will be millennials. It’s sort of obvious as...
Study finds 3 out of 4 of mobile workers have new tech due to...
The pandemic shift has created major challenges for the mobile workforce, this ranges from your cable installation technician to your home healthcare worker.
Whether it’s...
COVID Reshapes Traditional Customer Service
Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...
New UK Survey Found 57% of Remote Working Civil Servants Had a Better Work-Life...
There are several research reports coming out on the good, bad and ugly of remote working over the pandemic. Here is one coming from...
2025 Predictions from Canalys’ Jay McBain
Again this year, we interviewed Jay McBain, Chief Analyst – Channels, Partnerships & Ecosystems at Canalys about the past year and upcoming trends in the tech channel...
Current State of the Channel with Jay McBain
We have had the pleasure again to chat with Jay McBain, Chief Analyst at Canalys, on the current state of MSPs, with Jay providing...
Gartner Says By 2020, Artificial Intelligence Will Create More Jobs Than It Eliminates
AI Will Create 2.3 Million Jobs in 2020, While Eliminating 1.8 Million
2020 will be a pivotal year in AI-related employment dynamics, according to Gartner,...
Cybersecurity is Top Priority for IT Pros in Ninth Annual Kaseya MSP Benchmark Survey
Kaseya, the leading provider of IT infrastructure management solutions for managed service providers (MSPs) and internal IT organizations, released the results of its 2020...
