Gartner Says Worldwide IT Spending Forecast to Grow 2.4 Percent in 2017

Worldwide IT spending is projected to total $3.5 trillion in 2017, a 2.4 percent increase from 2016, according to Gartner, Inc. This growth rate...

FUN FACT: Merriam-Webster’s Word of the Year 2020 is…

‘Pandemic”. Check out the top 11 words that people looked up the most in 2020… Coronavirus Defund Mamba Kraken Quarantine Antebellum Schadenfreude  Asymptomatic Irregardless Icon ...

Cybersecurity is Top Priority for IT Pros in Ninth Annual Kaseya MSP Benchmark Survey

Kaseya, the leading provider of IT infrastructure management solutions for managed service providers (MSPs) and internal IT organizations, released the results of its 2020...

Current State of the Channel with Jay McBain

We have had the pleasure again to chat with Jay McBain, Chief Analyst at Canalys, on the current state of MSPs, with Jay providing...

SMB IT Spend to Reach $1.4 Trillion According to Analysys Mason Forecast

A latest release of its SMB Technology Forecaster, Analysys Mason predicts that IT spending by SMBs will grow at a compound annual growth rate (CAGR) of 7.5%...

Carl West Discusses Current Challenges in UK Market

According to Carl West from GfK, people are being more cautious about their purchases, so consumer confidence is now at the lowest in the...

Carl West from Research Company GfK Provides Insights in the UK Channel Market

There is no shortage of opinions in the technology World. Most have some level of truth, but would you bet your future on it?...

COVID Reshapes Traditional Customer Service

Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...

Discussion with OSF Digital on its 2023 Omnichannel Retail Index

We interviewed Rich Siefert, Sr. Consultant, OSF Digital and Kathy Kimple,  Executive Director, Digital Strategy. OSF Digital, an award-winning provider of digital transformation services to companies...

Julian Lee Discusses with Carl West of GfK

To put it mildly, consumer confidence is way down. The type of post COVID recovery is still all up in the air. Where she...