Talkdesk broadens machine learning capabilities with Amazon Web Services Contact Center Intelligence
Talkdesk Inc., the cloud contact center for innovative enterprises, is participating in the global expansion of Amazon Web Services (AWS) Contact Center Intelligence (CCI)...
ITCloud.ca’s Office 365 Productivity & Digital Transformation
With up to 134 million using it, Office 365 has become a very mature product. The application has grown over the last 7 years...
2024 Predictions with Randal Wark and Paolo Del Nibletto
Julian Lee welcomed Randal Wark and Paolo Del Nibletto to discuss the wrap-up of 2023 and projections for 2024 in the IT channel....
CrushBank Introduces the Most Intelligent Help Desk
CrushBank is an AI Tool for the IT Support Desk. It gathers all unstructured information from one single source for any IT support person...
Chat with Supermicro About Cloud Repatriation
We seem to be on the verge of a complete reverse of the cloud shift of the early 2000s which saw many businesses move...
Stateless Unveils Automated Cloud Connection Services
Stateless, Inc., the company putting data back in motion, announced the launch of its on-demand Cloud Connect as a Service, building complete end-to-end multi...
Nutanix gets into the Flow of hybrid cloud
NEW ORLEANS - As the market continues to demand a cloud-like experiences inside data centres, Nutanix has released a software-defined networking solution called Flow....
Julian Lee Discusses Channel Partner Growth with CloudBlue VP Tarik Faouzi
Tarik Faouzi has been named vice president, CloudBlue and cloud solutions at Ingram Micro Cloud, back in August 2019, taking on an expanded role...
ITCloud.ca’s Replica Provides the Tools Needed to Get Running Again
Today, backing up huge quantities of data and server services is fairly common. Restoring data after a disaster can mean long periods of downtime...
Avaya: On the Path to Growth in 2018
Recognized Global Leader in Communications, Avaya is a key software and services organization. Lots has changed since Avaya was offering PBX and there is...
