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Send us a textPresenters: Evgeniy Kharam, Cybersecurity Architect | Evangelist | Consultant | Advisor | Podcaster | Visionary | Speaker |Nim Nadarajah, C.CISO, Cyber Security, Compliance & Transformation Expert | Executive Board Member | Keynote Speaker Julian Lee, Publisher, Community Builder, Speaker, Channel Ecosystem Developer with a focus on cybersecurity, AI and Digital TransformationThe Cybersecurity Defense Ecosystem aims to assist Managed Service Providers (MSPs) in becoming more cybersecurity-oriented amidst industry disruptions caused by AI and regulatory changes.In this discussion, Evgeniy shared insights from the recent Black Hat event, highlighting the event’s focus on vulnerability research, contrasting it with the leadership-oriented discussions at RSA. The group acknowledged the need for strategic planning to maximize networking opportunities and the value of face-to-face interactions, despite the rise of remote communication.The focus of the discussion was on the dangers of AI poisoning, with Nim warning about the sophistication of cyber threats and the potential for silent viruses to infiltrate systems undetected. Evgeniy added that new AI developments could introduce vulnerabilities, referencing a recent exploit that allowed manipulation of AI tools. The group discussed the implications of AI systems communicating autonomously and the importance of asset management for proprietary AI models. They also noted the lack of regulatory frameworks in Canada regarding ethical AI use, emphasizing the responsibility of organizations to ensure the integrity of their AI systems.Click here to watch previous episodes on Cybersecurity Defense EcosystemDont miss our Cybersecurity Defense Ecosystem Summit on Nov. 26th in Toronto, aimed at fostering collaboration among managed service providers, chief information security officers, and other stakeholders. The event will feature a unique “Shark Tank” format for vendor presentations and expert-led discussions on various topics.To learn more on Cybersecurity Defense Ecosystem, visit: https://cybersecuritydefenseecosystem.com/

Send us a textChris Savio, Senior Director, Product Marketing at GoTo (fka LogMeIn), talked about GoTo’s suite of solutions, particularly the Resolve product, which provides a unified endpoint management system designed to assist managed service providers (MSPs) in transitioning from legacy systems. Chris highlighted the product’s features, including remote monitoring, mobile device management, and integrated ticketing, emphasizing its potential to enhance service offerings and revenue streams for MSPs. He also touched on the importance of secure communication channels in the context of cybersecurity, with a focus on the zero trust architecture implemented in Resolve to mitigate risks associated with supply chain attacks.Innovations in remote support were also a key topic, including the introduction of a camera share support feature that allows users to visually demonstrate device issues, thereby improving communication during remote assistance. He also described the benefits of consolidating tools for MSPs, which can lead to significant cost savings and increased productivity through automation.Finally, Chris addressed the complexities of patch management, emphasizing the need for customized policies and proactive monitoring to enhance security and performance.

Send us a textDoug Houghton, Director of Channels at Alkira (means “happy place” or “bright and sunny” in Australian Aboriginal), talked about his company’s offerings as a network infrastructure as a service provider. He emphasized the advantages of Alkira’s cloud exchange point, which simplifies cross-border connectivity, which can significantly lower total costs and operational complexity compared to traditional networking methods.The conversation also addressed the competitive landscape among cloud providers, highlighting the operational challenges of securing communications across different cloud environments and the importance of decoupled control and data planes for maintaining service continuity.

Send us a textBrendan Conlon, Global Director of Supply Chain Defense at BlueVoyant, presented the company’s multifaceted approach to cybersecurity, highlighting the critical importance of supply chain security in an era where organizations increasingly depend on third-party vendors. He noted that many companies struggle to manage these dependencies effectively, often relying on spreadsheets, which can impede their security efforts. He emphasized BlueVoyant’s role in helping organizations develop both strategic and tactical solutions to enhance their security posture and manage third-party risks, particularly in light of potential service disruptions that can significantly impact business operations.He also covered the evolving landscape of cybersecurity threats, with a focus on critical infrastructure and the implications of software dependencies. Finally, he discussed the importance of Software Bill of Materials (SBOM) for regulatory compliance and vulnerability management, and acknowledged the challenges posed by cyber threats, including the need for proactive risk monitoring and the innovative use of AI in cybersecurity practices.

Send us a textSpeaker: Omry Farajun, President, Storage GuardianOmry spoke about the critical cybersecurity strategies for Managed Service Providers (MSPs), emphasizing the necessity of documentation and incident response plans. He highlighted the creation of incident response runbooks aligned with the NIST 2.0 framework to ensure effective incident management. The importance of conducting tabletop exercises was stressed, particularly to identify communication gaps in scenarios involving compromised systems like M365. He also noted that cyber insurance companies now mandate documented incident response plans to prevent policy denials, reinforcing the need for MSPs to prioritize these strategies.Omry also touched on funding opportunities, mentioning the Ontario Innovation Centre’s initiative offering up to $200,000 in grants to enhance cybersecurity awareness among Ontario-based MSPs.