ChannelNext 2014

SAYING 'THANKS' - Survey: Employers Value Thank-You's From Job Seekers; Email, Written Notes Most Appropriate

Gratitude can go a long way in the job search, recent research shows. Two-thirds (66 per cent) of human resources (HR) managers in an Accountemps survey said it's helpful for applicants to send a thank-you following an interview. Respondents cited email (67 per cent) and handwritten notes (48 per cent) as the most appropriate ways to thank employers. HR managers are less enthusiastic about receiving a thank-you via social media and text messages, however. Just 6 per cent and 4 per cent, respectively, said they consider these appropriate communication vehicles for showing gratitude.

The survey was developed by Accountemps, the world's first and largest specialised staffing service for temporary accounting, finance and bookkeeping professionals. It was conducted by an independent research firm and is based on telephone interviews with more than 150 human resources (HR) managers at companies with 20 or more employees in Canada.

"Sending a thank-you note after an interview shows the hiring manager you are enthusiastic about the opportunity and gives you another chance to highlight why you are a good fit for the position," said Kathryn Bolt, Canadian president of Accountemps. "Before sending a thank-you, take note of the employer's culture to determine the most appropriate form of communication."

Accountemps offers five tips for crafting a professional post-interview thank-you:

1. Don't delay. Follow up with a thank-you within 24 hours of the interview so you are still top of mind for the hiring manager.

2. Restate your value. Recap the qualities that make you a strong fit for the role and convey your enthusiasm for the opportunity. Clarify any unanswered questions and address concerns expressed by the interviewer.

3. Be specific. Reference particular points from the conversation. For example, if the employer mentioned the position calls for strong knowledge of Excel, highlight the advanced training you took on the program.

4. Don't ramble. Keep your message to a paragraph or two, or a few minutes on the phone. Anything longer could make you seem unfocused.

5. Ask for a second opinion. A trusted friend or colleague should read over your written thank-you note to help spot any typos or unclear language before you hit send or mail it.

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